Our Roadmap

Notification System for Escalated Conversations

When the AI agent escalates a conversation, it should automatically be forwarded to the merchant with a notification, so they can respond promptly without needing to log into the TxtCart app to check for newly escalated conversations.

Klaviyo Integration - Subscribers

Connect Klaviyo forms to TxtCart for auto syncing subscribers captured. Allow for seamless transfer of subscribe data.

Duplicate Campaigns Should Also Duplicate Segments

Currently, when duplicating a campaign in TxtCart, the segments used are not duplicated. Segments from past campaigns also appear truncated, making it difficult to see which segments were targeted. This limits visibility and tracking. Requested Improvement: Ensure that when a campaign is duplicated, the associated segments are duplicated as well. Remove truncation so merchants can clearly view which segments were used in past campaigns.

Create Segments based on Phone Country Code

Add the ability to create subscriber segments based on the country code of their phone number. The segmentation should automatically identify the country from the subscriber's phone number/country code and place them into the appropriate segment.

Create Segments Based on Shopify Tags

It would be nice to have the ability to create dynamic segments based on Shopify tags. This would allow merchants to include/exclude tagged customers/subscribers from their campaigns and flows

Funnelish Integration

Users only host products on Shopify but sell on funnelish, and need to be able to have an integration to use TxtCart with this.

Ability to Schedule Same-Day Campaigns

Right now, you can only send campaigns starting the following day, and send campaigns immediately. This makes it hard to schedule campaigns for a specific time within the same day.

Reset Anyaltics

Analytics can sometimes become skewed due to test campaigns, misconfigured settings, or unexpected system behavior. When this happens, merchants need a way to start fresh so that reporting reflects current, corrected campaigns rather than being permanently influenced by anomalies.

Subscriber Exports Should Contain Opt in Date and Subscriber Type

The subscriber export should contain the subscriber opt-in date and subscriber type (promotional vs. transactional).

Add a "Answered" filter option to the Conversation Filters

This would make it easier to identify customers who replied to a message and would allow users to manually take control of the conversation, if deemed necessary.

AI integration

It would be super nice to make this able to connect to AI like Claude and Viktor. We have AI assistants that we would like to go in and make campaigns and flows for us.

Integration with Alia

An integration with Alia would allow users to automatically synchronize their SMS subscriber lists. Requested by: Marcos G, The Pillow Home

Integration with Major Review Platforms

Client Brand Name: Milano Legacy Client Myshopify Domain: https://0bac77-13.myshopify.com/ Description of Feature: Integration with Loox (Shopify review app) to allow TxtCart to: • Trigger review-collection flows (SMS) • Pull in review data (ratings, tags, verified buyer) • Sync high-rating customers into TxtCart segments for targeted offers Why does this client want it: They want to automatically collect product reviews 45+ days after purchase and then retarget only “happy customers” with special SMS offers. What would the impact be to the broader client base: High impact. Many Shopify merchants use review apps like Loox, Judge.me, Okendo, and Stamped. Enabling review integrations would unlock UGC automation and high-intent segmentation for a large portion of our customer base. What would the impact to TxtCart be: Strengthens lifecycle automation, expands segmentation possibility, increases merchant stickiness, and aligns with our impact on customer roadmap to support major review platforms. Sure to increase revenue by enabling more targeted campaigns and improving client retention.

Custom SMS Popups

Sent campaigns should have an easier way to view the text that was sent

Right now, to view the text/copy that was sent on a specific campaign, you need to duplicate the campaign and then edit the duplicate.

AI Copy Assistant for Campaigns

Campaign Level A/B Testing

SMS Flows

Branded URL Links

ability to update our sms links to include brand name

International Texting to rest of world

Customizable Unique Discount Codes

Ability to dynamically create unique, customizable discount codes per customer, eg, {customersname20}, which would create the unique code “Juan20”. Requested by: Alessandro Unichi Memorial Coin nzgfei-gx.myshopify.com

Enabling cancelling scheduled campaigns

Enable canceling of TxtCart plan without uninstalling app

Ability to choose specific times for schedule campaigns

Customer would like to schedule campaigns at specific times (eg. by the end of the day). Use case example: 1) Customer might want to send a campaign early in the morning and a follow-up by the end of the day. 2) Customer might want to do a Flash sale for a specific time window and send their campaign at the start of their Flash sale.

Self Serve Exporting of Subscriber List

Product-Based Discounts

The ability to choose specific discounts for specific products/product segments in Cart Recovery. Use Case: Different products/product segments have different profit margins. Having the ability to choose what discounts should be offered based on what product we’re trying to recover would allow customers to optimize their profits. Requested by: Michael Goins [My Wonderful Walls]

Attribution Type in Billing/Order Details

Users should have the ability to see what type of attribution was applied to a specific order. Requested by: Diana Famintsyna [Top Nutrition and Fitness]